Privacy Policy
Xpert Direct (XD) is a technology marketplace offering an opportunity to buyers (Clients) and seller (Xperts) to find the other party for the purpose of agreeing direct service agreement contracts (Contract).
Xperts
Data sources
The term Xpert is used to define anyone with whom XD has a legitimate interest in keeping their data on file for the purposes of contacting them in relation to our core activities in the continued development of our specialist marketplace.
XD operates a comprehensive research program, sourcing Xperts in several ways including (but not limited to) the following:
Xperts registering directly on our website www.xpertdirect.io
Direct contact with potential Xperts by phone email or other messaging services.
Personal meetings including conferences, exhibitions, presentations, roadshows, etc.
Advertising online and printed press.
Downloads from official third-party websites.
Referrals and recommendations from third party individuals.
By providing your personal information to XD, you are agreeing to the following:
XD’s Clients can contact you regarding potential Contracts.
XD can contact you from time to time regarding registration, updated user information, Client projX, promotions etc.
Please Note: XD subscribes to several official third-party websites which provide the facility to download Xperts’ personal information in the form of CV’s or other similar profile documents. XD collects and stores this information with a view to contacting the Xperts from time to time for those reasons detailed above. Anyone who requests to have their personal information erased from XD’s database completely, should be aware that XD may accidentally acquire your personal information again in the future, if you are registered with any such third-party website.
Data Processing Policy
XD operates a comprehensive Data Protection Policy in accordance with EU GDPR Regulations, effective 25th May 2018. All personal Information collected by XD shall be treated in the following manner:
All Xpert personal information submitted or acquired by XD shall be stored in our secure Xpert database to offer XD and our Clients the opportunity to contact you for the reasons detailed above.
All Xpert personal information shall also be stored electronically on a secure cloud server for disaster recovery purposes.
All Xpert personal information shall be stored electronically within XD’s systems and no hard copy format shall be retained in our files.
Xpert data may only be accessed by Clients (subject to strict rules), employees of XD and occasionally by external parties contracted to provide services to XD under strict supervision by XD employees.
XD will not distribute your personal information to any third party without your prior consent, other than;
a. allowing XD Clients access to your data for the purposes detailed above and;
b. to contact you where XD has a legal obligation to do so. In no case shall your information be provided to any third party based on unreasonable requests. XD does not distribute any personal information to any third parties for advertising purposes.
Security
XD is committed to keeping your personal information safe and secure from unauthorised access, alterations, disclosure or destruction.
Our security measures include:
Restricting access to Xpert’s personal information to Clients (subject to strict rules), XD employees and to third party representatives who provide services to XD, subject to contractual confidentiality and data processing obligations.
Having a comprehensive data security policy and internal training program.
Regular review of system security, data collection, storage and processing practices including physical security measures as required.
Regular reviews, updates and testing of all our software, systems security, architectures, network and processes.
Breach Reporting
XD shall inform and provide all the necessary reporting information in accordance with GDPR regulations to the supervisory authorities and where practicably possible to all affected parties.
Rights
1. Right to Access
Upon request, XD will disclose all personal and private information of any Xpert who wishes to receive a copy of the data XD retains on them. All such requests shall be processed as soon as practicably possible, not exceeding four weeks from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Access’ in the subject line.
2. Right to Rectification
Upon request, XD will rectify all personal and private information retained on the Xpert who so wishes. All such requests shall be processed as soon as practicably possible, not exceeding four weeks from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Rectification’ in the subject line.
3. Right to Erasure
Upon request, XD will erase all personal and private information on the Xpert, from all XD company records. All such requests shall be processed as soon as practicably possible, not exceeding four weeks from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Erasure’ in the subject line. Please note, if you have entered into discussion with one or more Client or agreed a Contract with any, then XD shall retain the right to retain any data relating to any Contract to comply with any legal requirements.
4. Right to Restrict Processing
Upon request, XD will restrict processing on the personal information retained on the Xpert who so wishes. All such requests shall be processed as soon as practicably possible, not exceeding four weeks from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Rectification’ in the subject line.
5. Right to Object
Upon request, XD will acknowledge the Xpert’s request to object to us processing their personal information. All such requests shall be processed as soon as practicably possible, not exceeding 1 week from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Object’ in the subject line.
CLIENTS
Data Sources
The term ‘Client’ is used to define anyone with whom XD has a legitimate interest in keeping their data on file for the purposes of contacting them in relation to our core activities in the continued development of our specialist marketplace.
XD operates a comprehensive research program, sourcing potential Clients in several ways including (but not limited to) the following:
Clients registering directly on our website www.xpertdirect.io
Direct contact with potential Clients by phone email or other messaging services.
Personal meetings including conferences, exhibitions, presentations, roadshows, etc.
Advertising online and printed press.
Downloads from official third-party websites.
Referrals and recommendations from third party individuals.
By providing your personal or confidential information to XD, you are agreeing to the following:
XD’s Xperts can contact you regarding potential Contracts.
XD can contact you from time to time regarding registration, updated user information, Xpert profiles, promotions etc.
Please Note: XD subscribes to several official third-party websites which offer information which may be considered personal or confidential. XD collects and stores this information with a view to contacting potential clients from time to time for those reasons detailed above. Anyone who requests to have their personal information erased from XD’s database completely, should be aware that XD may accidentally acquire your personal information again in the future, if you are registered with any such third-party website.
Data Processing Policy
XD operates a comprehensive Data Protection Policy in accordance with EU GDPR Regulations, effective 25th May 2018. All personal Information collected by XD shall be treated in the following manner:
All Client personal and confidential information submitted or acquired by XD shall be stored in our secure client database to offer XD and our Xperts the opportunity to contact you for the reasons detailed above.
All Client personal and confidential information shall also be stored electronically on a secure cloud server for disaster recovery purposes.
All Client personal information shall be stored electronically within XD’s systems and no hard copy format shall be retained in our files.
Client data may only be accessed by Xperts (subject to strict rules), employees of XD and occasionally by external parties contracted to provide services to XD under strict supervision by XD employees.
XD will not distribute your personal information to any third party without your prior consent, other than;
a. allowing XD Xperts access to your data for the purposes detailed above and;
b. to contact you where XD has a legal obligation to do so. In no case shall your information be provided to any third party based on unreasonable requests. XD does not distribute any personal information to any third parties for advertising purposes.
Security
XD is committed to keeping your personal information safe and secure from unauthorised access, alterations, disclosure or destruction.
Our security measures include:
Restricting access to Client’s personal information to Xperts (subject to strict rules), XD employees and to third party representatives who provide services to XD, subject to contractual confidentiality and data processing obligations.
Having a comprehensive data security policy and internal training program.
Regular review of system security, data collection, storage and processing practices, including physical security measures as required.
Regular reviews, updates and testing of all our software, systems security, architectures, network and processes.
Breach Reporting
XD shall inform and provide all the necessary reporting information in accordance with GDPR regulations to the supervisory authorities and where practicably possible to all affected parties.
Rights
1. Right to Access
Upon request, XD will disclose all personal and private Information of any Client who wishes to receive a copy of the data XD retains on them. All such requests shall be processed as soon as practicably possible, not exceeding four weeks from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Access’ in the subject line.
2. Right to Rectification
Upon request, XD will rectify all personal and private Information retained on the Client, who so wishes. All such requests shall be processed as soon as practicably possible, not exceeding four weeks from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Rectification’ in the subject line.
3. Right to Erasure
Upon request, XD will erase all personal and private Information on the Client from all XD company records. All such requests shall be processed as soon as practicably possible, not exceeding four weeks from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Erasure’ in the subject line.
4. Right to Restrict Processing
Upon request, XD will restrict processing on the personal information retained on the Client who so wishes. All such requests shall be processed as soon as practicably possible, not exceeding four weeks from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Rectification’ in the subject line.
5. Right to Object
Upon request, XD will acknowledge the Client’s request to object to us processing their personal information. All such requests shall be processed as soon as practicably possible, not exceeding 1 week from the date of such request. If you wish to exercise this right, please contact us on [email protected] with the words ‘Right to Object’ in the subject line.